Did you change the website domain?
•
If you change the domain for a website that is currently using Dable services, it may cause temporary difficulties in providing recommendation services.
•
Please contact us via email (media@dable.io) before changing the domain to find out about the proper procedure.
Do you have more than 2 domains landing on an identical website?
•
In cases where there are multiple domains that land on an identical website, please inform us of all domains to prevent traffic omissions that may affect ad and recommendation outcomes as well as to allow proper widget display.
About HTTPS
•
Dable supports HTTPS by default. However, HTTP is also supported if needed.
•
If a site is switched from HTTP to HTTPS for enhanced security, the Dable widget script can be used without any modifications.
◦
However, article URLs and image URLs called by the widget must also be changed to HTTPS.
◦
If an immediate switch from HTTP to HTTPS is required, please contact us via email (media@dable.io) for further guidance on the process.
